Apple Begins iPhone 5 Battery Replacement Program for Certain Defective Devices
by Brandon Chester on August 22, 2014 8:27 PM EST
Today Apple has started a replacement program for certain iPhone 5 devices experiencing significantly reduced battery life. The company is stating that the affected devices were sold between the months of September 2012 and January 2013. Users with devices purchased within that timeframe who are experiencing issues are advised to check their serial number with Apple's new support page to see if they are eligible for a free battery replacement. Apple is also offering refunds to users with affected devices who paid for a battery replacement prior to the service program being launched.
The replacement process for affected users will begin on August 22 in the United States and China, and on August 29 in the rest of the world. Apple recommends that users backup their iPhone to iTunes or iCloud and then wipe all user data prior to having their battery serviced. More information, as well as the service to check your device's serial number, can be found in the source link below.
Source: Apple Support
Facebook
Twitter
RSS
18 Comments
View All Comments
Valis - Saturday, August 23, 2014 - link
Apple iphone batteries, smallest on the market, both in size AND in mAh. :PCZroe - Saturday, August 23, 2014 - link
The battery shown is from a 4 or 4S.GC2:CS - Saturday, August 23, 2014 - link
4SGC2:CS - Saturday, August 23, 2014 - link
Phablet batteries, biggest on the market in both Wh AND size...... It kinda makes sense, doesn't it ?PICman - Saturday, August 23, 2014 - link
Apple designed the batteries to die after 24 months. The ones that die a few months early are defective.steven75 - Saturday, August 23, 2014 - link
The stats show the average life of an Android device is less than a year and an iPhone over 2 years.PrimarchLion - Saturday, August 23, 2014 - link
Link? Just curious.Brandon Chester - Sunday, August 24, 2014 - link
http://ben-evans.com/benedictevans/2014/7/30/andro...It was previously worse than it is now. Evans also showed at another time that in June 2012 there were 223m active Android devices, but 270m were activated from June 2011 to June 2012. That's 53m devices--20% of the ones sold--that were either replaced by other ones in those sales or were just left to collect dust. It suggests that a fair amount of them had a device lifetime less than a year.
Brandon Chester - Sunday, August 24, 2014 - link
Sorry, 43m which is 16%, not 53m.PrimarchLion - Sunday, August 24, 2014 - link
A fair amount. My family of 5 contains 4 Android users, and we had a good run with our phones. Though my sister needed hers replaced twice (dropped and misplaced in public) so I guess we're on the bad side at 33% (6 phones, 4 still kicking).